REGULATIONS ON MANAGING AND OPTIMIZING VENUES AND ROOMS FOR EVENTS

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I. PURPOSE & SCOPE OF APPLICATION

  1. Purpose
  • Execute Accor Group’s global sustainable development strategy, aiming to build Pullman Ninh Binh into a green and professional accommodation and event destination, where venues and rooms are optimally arranged, matching precisely with the scale and duration of each event to save energy, resources, and enhance customer experience.
  • Proactively plan smart space usage, avoiding energy waste (air conditioning, lighting) and operational resources, while ensuring international-class service standards.
  1. Scope of Application
  • Áp dụng đối với tất cả các phòng ban, bộ phận, nhân sự (Heartists), đặc biệt là Khối Kinh doanh & Sự kiện (Sales & Events), Khối Tiền sảnh (Front Office), Bộ phận Buồng phòng (Housekeeping), Kỹ thuật (Engineering) và Ban Quản lý Bền vững tại Khách sạn Pullman Ninh Bình.

II. ACCOR GROUP’S COMPLIANCE AND SUSTAINABLE DEVELOPMENT COMMITMENTS

Towards the 2030 milestone, Accor Group has set specific strategic goals related to the environment and sustainable development as follows:

  1. 46% reduction in carbon emissions

2. 60% reduction in food waste

3. Commitment to optimizing energy and space utilization efficiency across the entire operational system, minimizing the carbon footprint through scientific management of meeting and accommodation areas.

III. REGULATIONS ON MANAGING AND OPTIMIZING VENUES AND ROOMS FOR EVENTS AT PULLMAN NINH BINH

  1. Regulations for Event Planning and Venue Allocation

All Heartists are responsible for closely coordinating in evaluating and arranging spaces:

  1. Accurate scale evaluation: The Sales & Events Department is responsible for surveying and collecting detailed information on the expected number of attendees, nature, and actual duration of the event to propose the most suitably sized meeting room or venue, avoiding oversized rooms causing energy waste or overcrowded spaces.
  1. Optimization of usage time: Coordinate with Engineering and Event Operations departments to set the operation schedules for air conditioning, lighting, and sound systems precisely matching the actual event timeframe, avoiding unnecessary equipment operation.
  1. Flexible space arrangement: Utilize smart partitions and flexible layout solutions to maximize the capacity utilization of meeting rooms, meeting changing customer scales without consuming additional redundant resources.

     2.Regulations for Heartists

  1. Sales & Events:

Consulting appropriate space solutions: Listen to customers’ actual needs, advise on banquet halls and meeting rooms with a capacity proportional to the guest count, ensuring comfort and energy efficiency.

2. Engineering & Facilities

Smart energy management: Inspect, set, and operate HVAC and lighting systems in meeting/event rooms based on actual schedules, strictly complying with the group’s carbon emission reduction targets.

3. Event Operations & F&B

Scientific and neat arrangement: Arrange banquet spaces, coffee breaks, and functional areas logically according to the event duration, supporting quick turnaround and space conversion for subsequent events.

4. Housekeeping & Front Office

Optimizing accommodation room allocation: Closely coordinate in managing room inventory, arranging accommodation areas for event groups clustered close together to optimize room floor energy management and cleaning processes.

5. Space Optimization Ambassadors

Proposing continuous improvements: Every Heartist proactively observes and proposes solutions to improve space utilization efficiency, save energy, and enhance customer satisfaction in every event.

The collective action and commitment of every Heartist is the key for Pullman Ninh Binh to optimize space resources, operate efficiently, and spread sustainable development values to the community.